This Privacy Policy describes how VAJ Home Bakers and its affiliates
(collectively "VAJ Home Bakers," "we," "our," "us") collect, use, share, protect, or
otherwise process your information/personal data through our website
https://www.vajhomebakers.com
(hereinafter referred to as "Platform").
Collection
We collect your personal data when you use our Platform, services, or otherwise interact with us
during the course of our relationship. Some of the information that we may collect includes, but is not limited to:
- Personal Data: Information provided during sign-up/registration
or while using our Platform, such as name, date of birth, address, telephone/mobile number,
email ID, and/or any such information shared as proof of identity or address.
- Sensitive Personal Data: With your consent, this may include
bank account or credit/debit card details, other payment instrument information, or biometric
data such as facial features or physiological information (to enable certain features available
on the Platform).
Usage
We use personal data to:
- Provide the services you request.
- Assist sellers and business partners in fulfilling orders.
- Enhance customer experience.
- Resolve disputes, troubleshoot problems, and inform you about offers, products, services, and updates.
- Customize your experience.
- Detect and prevent fraud or other criminal activities.
- Conduct marketing research, analysis, and surveys.
- Enforce our terms and conditions or as otherwise described during information collection.
Sharing
Your personal data may be shared with:
- Internally: With our group entities, corporate entities, and affiliates to provide
you with services and products. These entities may market to you unless you explicitly opt out.
- Third Parties: Including sellers, business partners, logistics partners,
payment instrument issuers, reward program providers, and other payment services.
- Legal Authorities: To comply with legal obligations or in the good
faith belief that disclosure is reasonably necessary to respond to subpoenas, court orders, or other
legal processes.
Security Precautions
We adopt reasonable security practices to protect your personal data from unauthorized access,
disclosure, loss, or misuse. However, data transmission over the internet cannot be
guaranteed as completely secure. By using the Platform, you accept these risks and are responsible
for protecting your login and password details.
Data Deletion and Retention
You can delete your account via your profile settings on the Platform. However, we may delay or
deny deletion if there are pending grievances, claims, or unresolved services. Once your
account is deleted, you will lose access to it.
Grievance Officer
Company: VAJ Home Bakers
Address: Vagavilai, Palliyadi, Tamil Nadu 629169, India
Contact: +91 90430 74174 (Monday–Friday, 9:00 AM to 6:00 PM)
